Panera Bread

Reviews about Panera Bread

• 1 / 5

  By Mel Ben
  Second time in this restaurant. The gentleman at the counter was friendly and courteous. Food is pricey but tastes good, especially the soups. HOWEVER......the restaurant is filthy as was last time I was here with my daughter. We had a hard time finding a table that wasn't covered in crumbs and scraps. The floor had food crumbs everywhere you look. We don't visit Panera often mostly because for 3 people it costs almost 40.00 and it isn't even a sit down service bussing restaurant. But the counter staff where we get our orders from were rude. I walked up and waited for them to finish talking. The girl looked at me and continued to talk....didnt ask if I was order #65. I had to ask what to do with the buzzer. Then I asked if the plates were mine...she said yep and went on with her conversation...like my presence was annoying her. I started to question why they ask for a tip when you check out...now I see....so they can get their tip before they actually have to do any work....they dont even buss the tables...there is a tray/plate counter above the trash to buss your own table. I should have left all the plates there and make them do some work for that tip. Unprofessional, lack of courtesy and customer service. Not friendly at all ...except for the gentleman at the counter who also came to ask if our food was okay. I give him 5 STARS! The rest get nothing.....thats why I leave this a 1 star review.
  March 02, 2017
• 4 / 5

  By James Hornor
  Great place to meet with colleagues for a quick meeting. Food is normally good. Surprisingly can get a little pricey when you're buying for more than just one.
  September 18, 2016